it actually exceeded my expectations! The room is bigger than I imagined. Toiletries, slippers, and water were always replenished each day of my stay. I was able to use the onsen too. It was small and does the job. Nakajima Koen station is only a few steps away, along with the airport limousine bus stop which makes it very convenient travelling around Sapporo including the airport. There is a Lawson right next to the hotel and a 7/11 right across. I also appreciate that the room temperature was not set to just heat. Even though it's very cold outside, I still prefer to set the temperature in my room cool.
Louyn
2024年12月
Contrail Restaurant. Amongst the male staff in suit only Mr Ito & female staff were consistently warm with greetings & lovely smiles. Thank you Mr Ito. P.s. my stay was for 9 nights. Front Desk- Thank You for all your assistance & friendliness. Luckily for me, there was Miss Hsu, we communicated in Mandarin over queries etc. Housekeeping- warm greetings when we meet in corridor
Poh
2024年5月
Balance between price and what we get for vacation with family, room quite spacious altough for family with kids a bit tight but still ok, just need to properly arrange your luggage and clothes neatly to have ample room space to move around, really need to have japanese way of doing things for us to fit in comfortably.
Franky
2025年1月
loved that its so close to Nakajima park, 7 eleven and the train station all within 3- 4 mins walk away. Bed was super comfy and big, bathroom was great! I loved the separate bath and shower, kind of create a sauna was lovely and wasn't afraid of things in the bathroom getting wet due to the being a door for that section. The cleaners were great and always gave us heaps of bathroom soaps and a face pamper kit which did wonders for my face before going out in the snow all day. Staff were nice, their English isn't the best but they were still helpful and kind.
Breanna
2024年3月
Modern, very clean and comfortable hotel in the center of Sapporo. Staff is very friendly and helpful. The breakfast buffet has options for almost every taste and is really good. Also there are a lot of options to eat out in the evening nearby.
Peter
2024年7月
The hotel is very close to a subway exit, which makes it easy to get to, even in the dead of winter with lots of snow. The staff is friendly and cordial, helping whenever needed. The breakfast buffet on the ground floor is one of the better ones we have tried in Japan and has a rotating menu each day. The room was spacious and had a beautiful, modern and sleek design sense. Lots of space for luggage and even a little couch and table to get some work done. There was also an in-room Nespresso machine and there was a vending machine on one of the lower floors.
Yolnna
2024年2月
Clean hotel, we just realized it is located closely to nakajima park which is quite a beauty during winter for walk around and kids to play with snow and sled
Franky
2025年1月
The location is near the train station and Airport bus stop. I like the buffet breakfast. I also like that they are proactive, they provided sleeping robes, etc. for my child, and I do not have to request them for it.
Irene
2023年2月
It was a wonderful surprise to have such a large room and bath. We are normally used to smaller hotel rooms and baths when visiting Japan. Maybe being in Sapporo things are different than Tokyo and Osaka.?
Robert
2024年1月
The room is quite spacious by Japan standards and very clean. Good size bath with separate shower in a room that is separate from the toilet. Vending machines, microwave and ice machine available 24hrs. Good location.
Landman
2023年8月